Logistics pioneer FIEGE takes vital steps into the future
About FIEGE
The Fiege Group, headquartered in Greven, Westphalia, is one of the leading logistics providers in Europe and is considered a pioneer in contract logistics. The success of the family-owned company is thanks to its holistic logistics systems. More than 150 locations and cooperations in 14 countries form a close-knit, efficient logistics network. The e-commerce / omni-channel retail sector is currently developing particularly dynamically. The logistic group's customers include online retailers and brands from the fashion, electronics, lifestyle and living sectors. FIEGE currently ships more than one hundred million parcels annually to end customers throughout Europe.
Initial situation
As a contract logistics provider, FIEGE handles all logistical processes for its customers, from warehousing and order picking to transportation. In particular, customers benefit from a high level of customisation of services offered. However, these unique processes require a complex integration for new customers, as every new customer integration requires a new interface. As a result, onboarding is often associated with added costs in resources and time, often making it unsuitable for smaller customers, such as start-ups and SMEs.
To simplify the integration of new customers, FIEGE launched FIEGE NOW, which is a standard set-up with open interfaces that allow customers to connect themselves, at least in theory. Unfortunately, customers sometimes lack the necessary IT resources or the knowledge to accomplish the integration, and so a solution was therefore needed to remove this last barrier to entry.
About FIEGE
The Fiege Group, headquartered in Greven, Westphalia, is one of the leading logistics providers in Europe and is considered a pioneer in contract logistics. The success of the family-owned company is thanks to its holistic logistics systems. More than 150 locations and cooperations in 14 countries form a close-knit, efficient logistics network. The e-commerce / omni-channel retail sector is currently developing particularly dynamically. The logistic group's customers include online retailers and brands from the fashion, electronics, lifestyle and living sectors. FIEGE currently ships more than one hundred million parcels annually to end customers throughout Europe.
Initial situation
As a contract logistics provider, FIEGE handles all logistical processes for its customers, from warehousing and order picking to transportation. In particular, customers benefit from a high level of customisation of services offered. However, these unique processes require a complex integration for new customers, as every new customer integration requires a new interface. As a result, onboarding is often associated with added costs in resources and time, often making it unsuitable for smaller customers, such as start-ups and SMEs.
To simplify the integration of new customers, FIEGE launched FIEGE NOW, which is a standard set-up with open interfaces that allow customers to connect themselves, at least in theory. Unfortunately, customers sometimes lack the necessary IT resources or the knowledge to accomplish the integration, and so a solution was therefore needed to remove this last barrier to entry.
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